8.3 Submit a Cross-List Request (Merging Courses)

Step 2: Request Cross-Listing (Merging Courses)

Cross-listing is used when an instructor teaches more than one section of the same course. For example, if you are given two sections of ENG-120 to teach and you want to combine the enrollments for both sections into one Canvas course, you only have to make changes and teach out of one Canvas course container. The merged courses should have the same assessments.

It is extremely important that cross-listing is done BEFORE you begin preparing your courses for the semester.

Important: Faculty members should adhere to the following requirements for properly cross-listing two or more courses.

• Timing: It is highly recommended that cross-listing requests be submitted at the beginning of the semester. Cross-listing requests must be promptly submitted once the semester Canvas course shells are created for that specific term.
• Empty Course Shells: The parent and child sections of the courses to be cross-listed must be empty. There should be no course content, student activity, or grades in these sections.
• Loss of Work: If a faculty member submits a cross-listing request and the course shells are not empty, any existing content, student activity, or grades in those shells will be lost in the cross-listing process. Therefore, it is crucial that parent and child course shells are empty at the time of cross-listing.

To cross-list one parent and one child Canvas course shell, contact Canvas Faculty Support for assistance.

Process for Cross-Listing:

1. Prepare Information: Prepare a list of the 5-digit course numbers you would like to cross-list. Specify which one is the parent shell (the course shell you intend to teach out of) and which is the child shell.
2. Contact Support:
   • Call Canvas Faculty Support at 1-844-612-7422.
   • During the verification process, state that you are from the San Diego Community College District.
   • Provide your 10-Digit Employee ID.
   • Provide the five-digit course numbers that you would like to cross-list, specifying which is the parent shell and which is the child shell.

For Multiple Cross-List Requests:

• To cross-list multiple child courses into one parent shell, visit the MySDCCD Faculty Support Desk Links to an external site..
• Fill out the initial information, select "Online Learning Support Canvas" under Help Topic, choose "Cross-List Request" for the issue type, and complete the cross-list request form.
• Online Learning Pathways will aim to process the request within one business day. Faculty will receive updates on their ticket status promptly.

Summary:

• For a single cross-listing request (one parent, one child shell), contact Canvas Faculty Support and follow steps 1 through 5.
• For multiple requests (one parent shell and multiple child courses), or if you have multiple parent shells with multiple child courses that need to be cross-listed, use the MySDCCD Faculty Support Desk to submit the cross-list request form.