Tech Support
Mesa Tutoring and Computing Center’s Tech Support
Contact us for help with the Microsoft Suite (Word, Excel, PowerPoint, Publisher), Adobe Creative Cloud, tips for using Zoom and Canvas, help with scheduling tutoring appointments, and much more!
Live Tech Support Hours in the LRC
- Click this link for hours of operation: https://www.sdmesa.edu/library/information/hours.shtml Links to an external site.
- To connect with a member of our team for support/assistance:
- Ask for assistance at the Help Desk in the computer labs on the 1st and/or 4th floor of the LRC
- Visit the Circulation Desk on the 1st floor of the LRC and ask to be connected to a tech support team member
- If you have additional questions, please visit: https://www.sdmesa.edu/library Links to an external site.
Support
- Tech (Canvas, Zoom, MS Suite, Adobe CC, etc)
- Answering students' questions about laptop/webcam/technology check-outs and returns
- Answering students' questions about library databases, materials for check-out, OER resources
- Meeting with a Reference Librarian
- Instructions for using the 24/7 Ask a Librarian service
- Asking general questions about the LRC, LRC services, or helping students locate information about Student Services, like Admissions, EOPS, Financial Aid, Student Health, etc
Having issues with Canvas?
24/7 Canvas support: Call 1-844-612-7421
- Login or password assistance: Press 1
- Enrollment or registration issues, Press 2
- Any non-Canvas related issue, Press 2
- To speak with a Canvas rep, Press 3